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Has anyone experience with the Kyocera setup tool. In particular is there any to do conversions from network and system files exported through KFS and Converted and imported to a different model number
From what I recall the only thing that really works is converting the address book. If at all possible I would use NetViewer to try to transfer everything from one machine to another.
From what I recall the only thing that really works is converting the address book. If at all possible I would use NetViewer to try to transfer everything from one machine to another.
KM NetViewer is a good shout, just be aware of this thread if wanting to use it on some of the new MZ range: /forum/te...py#post1620657
From what I recall the only thing that really works is converting the address book. If at all possible I would use NetViewer to try to transfer everything from one machine to another.
Yes we mostly use netviewer, however it would be nice to be able to import the converted Data (network and System) Via KFS to a machine that is in the process of replacing one in the field saving an intiial trip or going through the netviewer tranfer proceedure during the istallation. It seems like Kyocera has a few of these software solutions that don't quite go all the way. You would think that if netviewer can data transfer between different models that the setup tool can be designed to do the same
Yes we mostly use netviewer, however it would be nice to be able to import the converted Data (network and System) Via KFS to a machine that is in the process of replacing one in the field saving an intiial trip or going through the netviewer tranfer proceedure during the istallation. It seems like Kyocera has a few of these software solutions that don't quite go all the way. You would think that if netviewer can data transfer between different models that the setup tool can be designed to do the same
KFS can do most of it IIRC..
NetViewer(ing) it is hardly time consuming, just get the engineer to turn up shortly before the actual delivery as we do..
So, do you just use a 'man and van' to do the delivery, with no presence from your company?
Sales guy/woman. and company van The two main factors are the travel time to the client and disruption at the client. If this could be done remotely It would be better
Get rid of the sales 'person' if they can't grasp it..
Or, buckle up and act like a proper company....
Mileage is not an excuse.. I do 35K+ miles a year.... ?
WTF is your problem I come here asking for suggestions on a REAL PROBLEM and all you have done is give me grief If you have nothing to add to the thread step off
WTF is your problem I come here asking for suggestions on a REAL PROBLEM and you all you have doen is give me grief If you have nothing to add to the thread step off
I did add to the thread.. perhaps you didn't read it ALL properly?..
200km is not much for an install..
250 MILES in one day is not a surprise to me.. but by the same token, I don't 'drive a desk'.....
Did you actually read any of the other posts in this thread that were trying to help you?
I wish there were a better way too. Best method to decrease down-time for the customer as far as I know is to get the new machine on the network with a different IP address and transfer everything over, make sure that everything works, then change the IP to the old machine and then swap them out.
Unfortunately this won't work in every situation, but I'm open to suggestions if anyone has one.
If they scan to a folder or server, SETUP tool is the easiest and fastest while on site.
Do the 917 dump to a USB stick, convert it to the new model, and upload. *One thing with setup tool is that it can't transfer the SMTP password for scan to email.
If you saved this info from a previous install, this could be done even faster.
If they scan to a folder or server, SETUP tool is the easiest and fastest while on site.
Do the 917 dump to a USB stick, convert it to the new model, and upload. *One thing with setup tool is that it can't transfer the SMTP password for scan to email.
If you saved this info from a previous install, this could be done even faster.
Yes thanks for the input, was hoping someone would come up with a way to use setup tool for network and system settings. I talked with Kyocera about this and it really only works with Address book conversion. So I guess it is stick with Netviewer for network and system settings in the mean time.
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